Client and Project Introduction
The customer is a very large tire manufacturer whose tire products are well-known worldwide. The customer plans to develop a Tire Temperature and Pressure Monitoring System to allow users to monitor the status of their tires and assist the after-sales team in data tracking and management. The customer company has an information department, but due to a shortage of personnel and the urgency to launch the system, they have chosen to outsource this project.
Due to the integration of hardware and software in this project, which is relatively large in scale, Nova has assigned top project managers along with experienced product managers, software developers, and testers. They have tackled numerous challenges and successfully achieved the project goals.
Why the Client Choose Nova Software
The customer highly values Nova's extensive experience in project management. After showcasing the knowledge base, including process specifications, work methods, template tools, lessons learned, and demonstrating actual project experience, the customer recognized Nova's management capabilities.
Nova has been established for a long time and has a large scale. They have provided professional service to numerous domestic and international clients, ensuring technical competence. After comparing with other options, the customer signed the first phase of cooperation with Nova in 2021.
After completing the first phase, the customer was very satisfied with Nova's technology and service, and continued to sign contracts for Nova's assistance in enhancing and maintaining the product. The collaboration is still ongoing.
Business Challenge/Solution
On-site presence requiredMany customer requirements necessitated on-site communication with the business department while implementing the system. After consultation with the customer, a project team was established to flexibly adjust and actively respond to changes through a combination of on-site and remote work, successfully completing the tasks.
Integration with hardware requiredThe required hardware for the project was not commonly used, requiring developers to familiarize themselves with protocols for integration. Nova dispatched a team of experienced experts from the company, who quickly and successfully completed the task.
Customer ValueThrough cooperation with Nova, the customer successfully completed the project within the expected timeline and received positive feedback from users upon the system's market launch. The customer's after-sales department can conveniently perform data maintenance, collaborate with customers for routine inspections, and efficiently record, search, generate reports, and make decisions, while promoting environmentally-friendly paperless office practices.
Nova's expertise in cost management, process optimization, and waste reduction enabled them to deliver high-quality software at a low cost, resulting in significant savings for the customer, as labor costs in Chongqing are relatively low.
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