Having been in the software outsourcing industry for years and cooperated with so
many customers all over the world, we DO understand what our customers are aspiring
after is the excellent quality of their outsourced projects. Furthermore we have
realized that quality is not only the quality of our deliverables but also other
things such as the quality of project process, project management, after-sales service,
and support after the final delivery, the cooperation quality, etc.
Product Quality is the ultimate goal for a project and the foundation
of long-term business relationship. We have been doing our best to produce the highest
product quality. The measures we have adopted are:
Efficient Process:
quality assurance is not only a task for testing phase, but also for the whole development
lifecycle. Nova has built an efficient process to ensure the product quality at
each stage.
Progress Control:
The ultimate purpose of progress control is to ensure that the project can be delivered
to customer in time and with high quality. During these years, Nova have founded
her own progress control methodology which is an efficient, repeatable and suitable
method to be applied in most projects.
Team Work:
quality assurance isn’t only the responsibility of testers or someone else
but every team member involved in the project including the client.
QA Team:
a professional QA team is the powerful backbone for the product quality. Because
of their effort and strict standard on quality these years, 94% projects we have
undertaken through these years have been successfully completed.
QA Methodology:
quality Assurance is a systematic process, Nova’s QA methodology is used to
strictly verify the quality of the team’s output on a continuous basis throughout
the entire development lifecycle.
Smooth cooperation with clients is crucial for the final success of project. Thus
to some extent, cooperation quality is one of the strongest assurances
that the project can be accomplished with high quality on time.
Transparent Cooperation:
Trying every shift available to keep the whole process of our cooperation, the status
of our work, the progress of the project, and the problems of development as transparent
as possible to each client, Nova is longing to be the most reliable offshore partner
for you.
Communication:
effective communication with customers is essential to deliver the high quality
services and reach our clients' expectations.
In order to increase customer satisfaction, you will get the whole company’s
support no matter your project team is big or small.
Inspection Team
is an in-house management team to assist our clients to inspect and guarantee the
standard of project workflow and management, the project teams’ work efficiency,
project progress and the quality of output. The inspection team consists of all
the most experienced developers and technical experts in our company.
Company Policies:
Nova has established some efficient and wise policies to ensure product quality
and improve customers’ satisfaction, e.g. the coding conventions, policies
to ensure the availability of resources, etc.
Furthermore, Nova has been using many practices in terms of project management,
development technology and quality assurance these years. Finally, by practice and
summarization, we got the best practices which suit our best. You may click these
links to know them in detail: