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Case Study: App for 4S Auto Shop

Brief

The popularity of the vehicle enable people to choose the automobiles largely based on their own needs and preference. Thus, how to attract customer to visit with less promotion cost? How to improve conversion rate of visiting customer? The answer of the client is to build a mobile app to solve the questions above.

Requirement

• To show the modern service concept of 4S Auto shop;

• App can solve the question of reservation(being busy line and personal sentimental risk from phone service);

• Make reservation a smooth experience for customers;

• Answer to customers ‘needs timely to avoid loss any customer;

• Reduce the chance of interruptting customers to the maximum extent;

• Reduce personnel cost and hardware cost;

Solution

The system is a full set of mobile solution. Its frontend uses the hybrid of native UI and HTML5 Web, to get a user-friendly client and information maintenance.

The backend is based on ASP.NET Web API and MS SQL.

Challenge

1 . APP UI Design, User Experience;

2. Picture process. The information for each house contains many pictures. So it is a challenge to reduce the traffic consumption and to improve the performance for picture loading.

What client got

1. 1. The App helps client tranform the management from the traditional way to the modern network methodology;

2. APP simplified the daily procedure and can work on-the-go;

3. Reduced the personnel cost and improved service quality;

Screenshots