Nova News: Nova updated its core values
May 20,2011
May 2011, concluding last 6 years' successful outsourcing experience, Nova Software added "Focus on the client" to its core values.
Nova sees offering satisfying service not only as a solid foundation for its own development, but also as responsibility of every employee. To practice this value, Nova and its employees will:
- Understand our clients' difficulty and situation with empathy, putting ourselves in clients' position against pressure of cost and schedule from all sides;
- Find out clients' potential needs besides the development of certain products, both in depth and width, and fulfill them;
- Provide useful advice and information to help clients make better decisions;
- Help the clients accomplish their business goals through appropriate development tactics;
- Communicate with the clients in a way that clients feel comfortable with.
In one word, Nova will put client-satisfaction as measurement of work quality.
To create maximum value for the client and achieve a win-win strategy is always a key principle of Nova.